Aftersales email best practice from ASOS

See on Scoop.itEmail selling for client acquisition and retention

Much of what is writen about on the Econsultancy blog focuses on driving site traffic, improving the user experience and ultimately increasing conversions.

 

But if you want to make sure that people are happy with the overall sales experience and turn into repeat customers then aftersales care is equally important…

 

See on econsultancy.com

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